AM
Avish M

1 reviews | Active since Feb 2013

18 Dec 2015, 14:18

Terrible Service

I was handed over for my Woolworths personal loan due to my poor financial state, I made arrangements with the first attorneys to pay R1000 a month. I paid for two months and then they could not allocate or show me proof of were my funds was allocated. They advised me that they froze my account and will be investigating this issue (I have proof of this). I was then handed over to Brooks & Luyt Inc who refused to do anything about investigating this matter and now are sending a summons for me to appear in court? How can I sort this out when this is going on for months now?

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply18 Dec 2015, 16:18
Official
Hello AMM44,

We refer to the complaint received on 18 December 2015 and hereby confirm that we act on behalf of Woolworths.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.