1 reviews | Active since Aug 2015
TERRIBLE MANNERS & HARRASSMENT
I am currently under Sequestration and have constantly received calls from this company, who refuse to deal directly with my attorneys. They harass me at work on my landline, our head office number and my cellphone. Always try to use a different phone number. They never seem to make notes on their system and couldn't care less how they treat someone or make them feel. I have been paying money for over a year now and they are adamant that I need to pay them as well, despite being advised otherwise by my attorneys. Thabang and his fellow colleagues are rude and obnoxious and couldn't care less how they talk to someone. I wish we could select -*'s. Brooks & Luyt, teach your staff about compassion and just pure customer service etiquette. It's really not nice being made to feel stupid when you are in a dire situation.
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Your complaint has been escalated to the responsible Manager for further investigation and feedback will be provided shortly.
Kind Regards,
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.
Your complaint has been escalated to the responsible Manager for further investigation and feedback will be provided shortly.
Kind Regards,
