RJ
Renee J

1 reviews | Active since Jan 2013

24 May 2024, 11:46

Suspicious mails

I need to know if this business is legal they phone me regarding my Absa account and when i told them I have arrangements with Absa then they send me a mail that they did follow up with Absa and confirm that i have a arrangement and send me their banking details witch I will not do because I don't have any arrangements and I will continue pay Absa. Their mail is ***> and then i recieved a mail from REGISTERED EMAIL from Brooks & Luyt <***> i bring it to their attention and also to '***' but no want answer my question I will forward all the mails to you if you need the proof.

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Replies (2)
RJ
Renee J's update24 May 2024, 11:50
Reviewer Update
One mail is .co.za the next on have a com mail
Brooks and Luyt
Brooks and Luyt's reply27 May 2024, 10:53
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team