NM
Neo M

1 reviews | Active since Oct 2014

11 Apr 2016, 14:39

Summons issued

I received an sms stating from Brooks & Luyt on 11/04/2016 stating that a summons from the courts will be served to me for a loan I owe to FNB. To my surprise of course I do not even have a loan with FNB that I am aware of. Had they tried contacting me first on the same number they used to give me notice of the summons they would have known that this loan taken out may be a result of *****.<br> Will FNB and or the Brooks and Luyt sort this issue out to clear my name.<br>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply11 Apr 2016, 15:59
Official
Hello Neola,

We refer to the complaint received on 11 April 2016 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.