1 reviews | Active since Jun 2016
Struggling with this company
<p>this is my second complaint about this company. They phone me EVERYDAY 4 or 5 times. They are actually looking to speak to my husband. We phoned them in the beginning of May for a statement. They have sent a statement on friday the 10th of June and we cannot open the email. Sometimes when they phone me or my husband the never speak to us. The phone call goes on for 30 or 40 seconds and NOBODY speaks to us. And then they want to charge us legal fees for phone calls. Bit they dont speak to us???? Now they want to send us a summons but we are willing to pay. We have been paying every mont until end of April and then we wanted statement. But nobody wants to help us???? When they speak to us, they are extremely rude!!!! This is the WORST company ever!!!! </p>
We refer to the complaint received on 15 June 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 15 June 2016 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
