1 reviews | Active since Jun 2011
stop harassing me
<p>My FNB LOAN account was handed over to Brooks & Luyt as I was struggling to pay and defaulted. They started calling me and when I eventually made arrangements and started paying. </p> <p>Problem: They started calling me even when I was honouring my arrangement on time and never defaulted, sometimes I would receive calls more than once a day. Please stop calling me anymore because I am paying the agreed amount & on time. Worse part I received an sms telling me summons have been served on my name</p> <p>Can you guys stop harassing me, I’m paying as per arrangement and I don't default. It's annoying now.</p> <p> </p> <p>Thanks</p>
We refer to the complaint received on 28 March 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 28 March 2017 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.