STILL, SHOCKING SERVICE!

I have at least three (3) emails from Refilwe Mthabela with your company's signature attached, telling me that my Nedbank credit card is paid up in full. I am getting threatening emails from Nedbank saying that I owe money when all I want is the paid up letter that your staff member Refilwe promised me. This is the second time I am posting on Hello Peter because it is the only way I get a response from you. It seems Refilwe has gone AWOL and won't respond to any of my emails of which I have sent many. Ultimately your company is single handedly destroying my life!!!!! Fortunately I have kept all the emails she sent.