1 reviews | Active since Aug 2017

21 Sept 2017, 12:23

Still not resolved

Peter Dube was supposed to resolve my query but all i get is harassing emails and sms's demanding payment for an account that has been settled. He does not respond to my emails nor calls. Can this matter be resolved once and for all. I've received a settlement letter from FNB what more do you guys want from me???

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply21 Sept 2017, 15:12
Official

We refer to the complaint received on 21 September 2017 and hereby confirm that we act on behalf of First National Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.