lK
lindani K

1 reviews | Active since Nov 2017

24 Nov 2017, 09:15

Standard Bank Blue bean credit card

I was handed by Standard over to Brooks and Luyt attorneys for owing on the blue been credit card account. I made an arrangement with them and paid every month. I managed to settle the account and received a letter from Standard Bank conforming that account was settled. I am now being harassed by Brooks and Luyt call center people. They keep on calling after i had forwarded the letter from Standard bank. I have so many times asked them to sort this out with Standard Bank , but the have not. I am really annoyed about this.

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply24 Nov 2017, 09:31
Official

We refer to the complaint received on 24 November 2017 and hereby confirm that we act on behalf of Standard Bank

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.