Sms's sent to wrong number
<p>I have been receiving sms's for an FNB account that is not even mine since March 2016. I have called them numerous times and asked them to remove my number from the system. Each and every time they PROMICE me that I will not be receiving any more sms's. I have spoken to consultants, team leaders as well as supervisors.</p> <p>This is now harassment and I am sick and tired of wasting my time and my airtime to get this sorted. REMOVE MY NUMBER!!!!</p>
We refer to the complaint received on 20 July 2016 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 20 July 2016 and hereby confirm that we act on behalf of First National Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.