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RL
RG L

1 reviews | Active since Aug 2012

27 Feb 2025, 13:38

SHODDY SERVICE

NEXT TIME YOU SEND AN EMAIL, DONT FORGET TO INCLUDE YOUR NAME, IT IS BAD MANNERS TO EXCLUDE DETAILS LIKE THIS. SECONDLY, MAKE SURE YOUR CLIENT DOES THE SAME AND TAKES THE TIME TO REPLY TO MY CALLS. IT IS CALLED CUSTOMER SERVICE!!!!

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply28 Feb 2025, 15:53
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,
Customer Care Team
RL
RG L's update28 Feb 2025, 16:09
Reviewer Update
ENOUGH WITH THIS AUTOMATED RESPONSE, IT IS REALLY PATHETIC.
I DONT WANT YOUR FURTHER RESPONSE
Brooks and Luyt
Brooks and Luyt's reply03 Mar 2025, 10:17
Official
Good day,

Please accept our apologies for the dissatisfactory experience you had with us.

Kindly be advised that your account is no longer active on our side as it has been closed. Should you require further assistance regarding the account kindly contact your service provider directly.

Trust the above is in order.