NP
Nicole P
1 reviews | Active since Dec 2017
30 Nov 2022, 17:06
SHOCKING SERVICE!!!!
I was promised a paid up letter and clearing of my name on the credit bureau within 21 days after my final payment on my Nedbank credit card, by a lady called Refilwe. That was more than 2 months ago. I call, I email and she doesn't even have the common decency to respond. SHOCKING SERVICE!!!
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Replies (1)
Brooks and Luyt's replyOfficial
01 Dec 2022, 09:26Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
Brooks and Luyt's reply01 Dec 2022, 09:26
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly
Kind Regards,
Customer Care Team.