AT
Andile T
1 reviews | Active since Jul 2021
23 Oct 2023, 20:13
Settlement letter
I was offered a discount on a nedbank credit card debt that I have been struggling with for a while. I managed to raise the funds, cleared my debt or at least that's what I thought. Payment made on the 12 Sep 2023, almost immediately I started calling to request for my settlement letter but till today nothing has been emailed to me.
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Brooks and Luyt's replyOfficial
30 Oct 2023, 08:18Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply30 Oct 2023, 08:18
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team