1 reviews | Active since Mar 2017
SETTLEMENT LETTER
<p>I had an Electric Express account unfortunately I had some sort of financial problems and couldn't pay for my account. I was then handed over to Brooks and Luyt Attorney for them to handle my account. I was asked to pay and I did pay them the full amount they debited the amount that I was owing we had an agreement. They then promised me they will email me the paid up letter. I waited and waited nothing was sent to me instead I get sms's and emails from Electric Express and Brooks and Luyt saying they want the money that I owe.. I'm trying to get my credit record clear but this problem is just holding me back. I have tried to call the offices but no response.</p> <p>Please help me..</p>
We refer to the complaint received on 28 March 2017 and hereby confirm that we act on behalf of JD Group.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 28 March 2017 and hereby confirm that we act on behalf of JD Group.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
