HM
Hazel M
1 reviews | Active since Feb 2021
27 Jun 2024, 08:38
Settlement letter
After paying them they will make you run around for settlement letter. All they keep saying is matter has been escalated. Escalated to whom? I feel they are a ***** and i wonder why they are in practise
Helpful (0)
Replies (3)0
Replies (3)
Brooks and Luyt's replyOfficial
27 Jun 2024, 11:30Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply27 Jun 2024, 11:30
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
HM
Hazel M's updateReviewer Update
27 Jun 2024, 11:36The is no department it is escalated to. Your email is like a response from a robot to all complains and all emails sent to you. What department is the mayter escalated to
Why is it taking so long for you to do this.
I will be finding legal help if this matter us nit resolved today and i wonder why transunion and Experian allow you guys to list people yet you fail to do the right thing
They need to revisit your practise
Nedbank is as much guilty because you guys seem like a *****
Why is it taking so long for you to do this.
I will be finding legal help if this matter us nit resolved today and i wonder why transunion and Experian allow you guys to list people yet you fail to do the right thing
They need to revisit your practise
Nedbank is as much guilty because you guys seem like a *****
HM
Hazel M's update27 Jun 2024, 11:36
Reviewer Update
The is no department it is escalated to. Your email is like a response from a robot to all complains and all emails sent to you. What department is the mayter escalated to
Why is it taking so long for you to do this.
I will be finding legal help if this matter us nit resolved today and i wonder why transunion and Experian allow you guys to list people yet you fail to do the right thing
They need to revisit your practise
Nedbank is as much guilty because you guys seem like a *****
Why is it taking so long for you to do this.
I will be finding legal help if this matter us nit resolved today and i wonder why transunion and Experian allow you guys to list people yet you fail to do the right thing
They need to revisit your practise
Nedbank is as much guilty because you guys seem like a *****
Brooks and Luyt's replyOfficial
28 Jun 2024, 08:21Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply28 Jun 2024, 08:21
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team