1 reviews | Active since Aug 2011
Rude Staff from your company
<p>I received a call from a lady at your company Brooks and Lyts Attorneys about an arrangement I made. This is regarding my Absa card that I pay monthly what I can afford, never missed a payment, now they are demanding an payment increase when I repeatedly told them I cannot afford. I am unemployed, no income. Been unemployed since January 2015. She was extremely rude, shouted at me, arguing at me, no respect, I need feedback ASAP totally disgusted!!!!!!! With the manner staff address or speak to you!!!!!! Worse ever and not the first time!!!!! Need a call back ASAP!!!!! And when I told her I don't want to speak to her, she said bye and put the phone down in my face!!!! Unbelievable, I'm totally disgusted!!!!!</p>
We refer to the complaint received on 4 January 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 4 January 2017 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.