AS
Aru S
1 reviews | Active since Aug 2023
11 Aug 2023, 12:39
Rude arrogant and poor service
Disgusted of how they make a mockery of the people they call asked 3 times to speak to a manager and they hung up on me , they refuse to provide a call recording and validate what they are saying . They are some type of ****mers with customers details I am going 1 step further to report them to the law society for their ********* behavior.
Helpful (0)
Replies (3)0
Replies (3)
Brooks and Luyt's replyOfficial
14 Aug 2023, 08:35Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply14 Aug 2023, 08:35
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
AS
Aru S's updateReviewer Update
12 Sept 2023, 19:16What a lie it's a bunch of un educated staff who don't know what they doing and hang up when they don't know how to answer you
AS
Aru S's update12 Sept 2023, 19:16
Reviewer Update
What a lie it's a bunch of un educated staff who don't know what they doing and hang up when they don't know how to answer you
Brooks and Luyt's replyOfficial
19 Sept 2023, 09:05Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply19 Sept 2023, 09:05
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team