Rude and incompetant
<p>This is very clear that this company does not have a clue what they are doing. I have a payment arrangement with a debit order. I keep getting threatining sms's even with may payment being up to date. Then when clling I get a rude guy telling me I am asking to many questions. What?? All of a sudden my account is closed, but it can not be closed. Does anyone there know what they are doing?</p>
We refer to the complaint received on 10 November 2016 and hereby confirm that we act on behalf of Woolworths Financial Services.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 10 November 2016 and hereby confirm that we act on behalf of Woolworths Financial Services.
We further confirm that the matter has been escalated to our Portfolio Manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.