******* PROMISES

Since end of Jan 2020 I have been in contact with Brooks & Luyt with regards to my payments and paid up letter. I get promised that I will get an email with my letter and statements since date of payment arrangement but no luck meaning the potential of me getting debited again for a paid up account are high. Take note they already owe me an amount & I was advised "we don't know how we will give you back your money"!!! Can this company get its act together fast, I am tired of constantly calling to get my account sorted out