TZ
Tonia-Gaga Zwane

1 reviews | Active since Mar 2021

25 Oct 2021, 14:06

Requesting paid up letter

I have an account that I paid off just over a month ago. I was told to wait 7 to 14 working days for my paid up letter. The last consultant I spoke to gave me a supervisors contact details. I contacted her about 5days ago and she assured me someone would get back to me. I've tried calling her today and no answer

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply26 Oct 2021, 08:48
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.