TW
Tim W

1 reviews | Active since Jul 2021

20 Jul 2021, 13:46

Repeat demand SMS's to incorrect number

Incredibly *********** company. I keep receiving SMS's from them telling me to pay into some Standard Bank account; I have NO Standard Bank accounts! It appears someone (I have the name) has given my cell phone number to them as their own, possibly because they are a delinquent payer. I have contacted them by phone on many occasions requiring they remove my number as this person's contact number, yet I have just received another demand SMS!

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply21 Jul 2021, 10:22
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards