1 reviews | Active since Jul 2011
Remove my cellphone number from your system
I have been harrassed with calls from your call center in method of SMS and numerous phone calls. Your agents are looking for someone else, and this has been confirmed after I answered 2 of your agents phone calls, and phoned back after receiving 2 of your call centre sms's.
I have requested in 3 of these calls to "REMOVE MY NUMBER" and it was said they will escalate it to the supervisor. Well, I have now had this exact same discussion with 3 of your agents today alone, and I have been calm and collected and direct in my request and reason.
I resort now to this medium to request the following with the below reason: REMOVE MY NUMBER FROM YOUR SYSTEM I DO NOT HAVE A WOOLWORTHS ACCOUNT, THEREFOR IT "CAN NOT" BE IN ARREARS THIS IS A COMPANY PHONE ITS BEEN IN MY POSSESSION FOR 4 YEARS IF YOU PHONE ME AND ASK ME WHO I AM, I WILL TELL YOU
My patience is wearing VERY thin for receiving these messages and this after NUMEROUS requests with reason to discard my details from your system.
I want this actioned, and completed with confirmation from your offices.
Thanks.
We refer to the complaint received on 18 August 2017 and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 18 August 2017 and hereby confirm that we act on behalf of Woolworths.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
