CT
CANDACE T
1 reviews | Active since Mar 2014
30 Aug 2024, 15:39
Putrid service
I have been struggling to get a paid up letter since July. It has been a month later and still nothing. Each time I call in I'm told it has been escalated. The service is putrid.
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Replies (1)
Brooks and Luyt's replyOfficial
31 Aug 2024, 12:16Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply31 Aug 2024, 12:16
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team