HL
Halalisani L

1 reviews | Active since Oct 2022

06 Aug 2025, 10:11

Power credit clearance management

I made payment arrangement and settled the account on the 09.01.2025 and they sent me paid up letter However my account is still show handover status with Capitec and Capitec is refusing to clear hand over status it been 7 months since account paid off

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply07 Aug 2025, 11:32
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,