Poor, unprofessional and bad attitude.

I have been getting the same calls, My ID was ****** and I send them all the documents they requested. ID COPY 10 SIGNATURES LETTER FROM SOUTH AFRICAN ***** PREVENTION SERVICES - Explaining that I am ***** victim.

It was sent to all managers and supervisors, on these email addresses - ********** ********** **********

I was told that someone, did not forward the documents to FNB - They will follow up, Never heard from them except the call center RUDE agents. AFFIDAVIT

Sipho Mlangeni has disappeared and always not available when I ask for him as he knows the whole story about this ********** account.

Kenny Mahome who promised to check if my document were sent to FNB for investigation, I am still waiting and 5 call center agents including SAMMY MOLEFE has called me after that harassing me. I asked to speak to the manager and SAMMY MOLEFE said he is far on the different floor he can only send my details for him/her to call me, trust me that is what they say every time you want to speak to the manager.

It is frustrating to have to repeat yourself to each call agent because there are no notes left on the system.

You people are useless, I wonder if FNB is aware of you UNPROFESSIONALISM.