GDMO
Gretchen Delcia Mannoe O'Connor

1 reviews | Active since Feb 2021

23 Feb 2021, 07:28

Poor service

I'm under debt review ( Randwise), I pay my debt every month, yet Brooks still call me 8 times a day, sms me 6 times a day and now sending me a letter of demand , How is this possible as i have proof that i have been paying every month as agreed upon, with my debt review ppl. I think Brooks first need to speak to their clients before calling ppl to pay.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply23 Feb 2021, 09:22
Official
Good day
  
Thank you for bringing this matter to our attention and kindly accept our apology for any inconvenience caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible.
  
Kind Regards