JH
Jaco H
1 reviews | Active since Jun 2014
02 Jan 2024, 08:48
Poor Service and *********** people
This company are Harassing customers all the time, *********** people working there who cannot resolve matters, Phoning me 3 times a day about an account which are paid up and settled in June 2023 already and after sending proof of payment and Settlement quote to 3 different people and emails but still Harassing me daily. POOR POOR POOR service and supervisors!
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Replies (1)
Brooks and Luyt's replyOfficial
02 Jan 2024, 11:21Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply02 Jan 2024, 11:21
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team