wL
westy L

1 reviews | Active since Feb 2022

17 Feb 2022, 11:08

Poor service and mismanagement

I settled my identity account but they refused to give me my paid up letter now they are calling me saying i have outstanding balance. i need my paid up letter.

0
Replies (2)
Brooks and Luyt
Brooks and Luyt's reply17 Feb 2022, 13:19
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

wL
westy L's update17 Feb 2022, 14:06
Reviewer Update
Thanks i got my paid up letter.