POOR SERVICE

My name is Mmabatho I took a credit card with Standard bank in 2011 November, then last year February I was retrenched from work . I contacted Standard bank they advised that my credit card didn't have credit life so it was not covered which i understood the explanation. I stopped paying for a period of 3 months and my account was handed over to Brooks and Luyt. I received a call in May 2014 from Brooks and Luyt and advised them that I will start making payments from End of May 2014 because I was returning back to work in May 2014. I first arranged to pay R300 to R600 per month which I have been paying. I received a call again from Brooks and luyt in February 2015, I requested for them to arrange for an extra R400 which will make my instalment R1000 per month, unexpectedly I received a SUMMONS on the 2015/06/30 by post.<br> <br> I went to Standard bank in Rivonia branch on the 2015/07/01 to query about the summons and they called Brooks and Luyt for me and I spoke to the agent by the name of Mbali who advised that whether I'm making payment or not I should be receiving Summons . I requested for Mbali to stop or suspend the Summons because I have been paying R1000 since from March 2015 up