VJ
Vekesh J
1 reviews | Active since Nov 2013
05 Sept 2023, 13:38
Poor service
Extremely irate that I have paid off my debt end July , been waiting ever since for a paid up letter and now Absa has started debiting my account due to them not receiving the letter as promised by the consultants at Brooks and Luyt ,have contacted them numerous times promised that I will receive the letter but false promises
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Replies (1)
Brooks and Luyt's replyOfficial
06 Sept 2023, 08:06Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply06 Sept 2023, 08:06
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team