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SL
Sello L

1 reviews | Active since Oct 2018

09 Dec 2019, 09:20

Poor service

Hello

The consultant are harassing us and nothing is been taken serious about this... this is my 3rd complain

Thank you

0
Replies (5)
Brooks and Luyt
Brooks and Luyt's reply09 Dec 2019, 09:55
Official
Good day Sello L

Please be advised that this has been escalated to Management and someone will be in contact as soon as possible. We apologize for any inconvenience caused.

Kind Regards
SL
Sello L's update11 Dec 2019, 11:53
Reviewer Update
Hello

any feedback?
i had another call at exactly 11:35am
please let me know once you have taken action due to i receive call everyday so i decided that you shouldn't call me anymore because our calls doesn't end well

Thank you
Brooks and Luyt
Brooks and Luyt's reply11 Dec 2019, 12:13
Official
Good Day,

I have received feedback that our Supervisor has contacted you regarding the complaint. Can you please confirm that you have spoken to a Supervisor?

Kind Regards
SL
Sello L's update11 Dec 2019, 12:20
Reviewer Update
Can you please tell you supervisor that i am not happy with the resolution hes using, i received another call today, i will only allow to be contacted by your Supervisor by the name of Kennedy ada wise i will block your numbers or hangup the phone

Thank you
Brooks and Luyt
Brooks and Luyt's reply11 Dec 2019, 12:37
Official
Good Day,

I will ask Kennedy to contact you as soon as possible.

Kind Regards