rR
rozanne R
1 reviews | Active since May 2021
12 May 2021, 12:34
POOR !!
GOOD DAY SO END OF APRIL WAS MY LAST INSTALLMENT AND BROOKS DEBITED X2, THEN I HAD TO GO INTO THE BANK TO REVERSE IT AND PAY THE NECCESSARY BANK COSTS RELATED!!! PROPERBLY 25 PEOPLE PHONED ME SAYING I DID NOT MAKE ACCOUNT PAYMENT THE MORE I EXPLAIN THE MORE PEOPLE CALL ME BACK. I TOLD THEM TO GO AND CHECK AGAIN BEFORE CALLING ME. I ONLY REVERSED X1 PAYMENT NOT X2
I HAVE ALSO BEEN WAITING FOR MY PAID UP LETTER FOR 2 WEEKS NOW.
REALLY POOR SERVICE, MAKE SURE OF YOUR FACTS BEFORE YOU CALL PEOPLE!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)Brooks and Luyt's replyOfficial
12 May 2021, 13:46Good day
Please accept our apology for any inconvenience and frustration caused.
Please can you send an email to complaints(@)brooksluyt.co.za with your details and we assist you as a matter of urgency.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please can you send an email to complaints(@)brooksluyt.co.za with your details and we assist you as a matter of urgency.
Kind Regards
Brooks and Luyt's reply12 May 2021, 13:46
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please can you send an email to complaints(@)brooksluyt.co.za with your details and we assist you as a matter of urgency.
Kind Regards
Please accept our apology for any inconvenience and frustration caused.
Please can you send an email to complaints(@)brooksluyt.co.za with your details and we assist you as a matter of urgency.
Kind Regards
Brooks and Luyt's replyOfficial
12 May 2021, 13:48Good day
Please accept our apology for any inconvenience and frustration caused.
Please can you send an email to complaints(@)brooksluyt.co.za with your details and we assist you as a matter of urgency.
Kind Regards
Brooks and Luyt's reply12 May 2021, 13:48
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please can you send an email to complaints(@)brooksluyt.co.za with your details and we assist you as a matter of urgency.
Kind Regards
rR
rozanne R's updateReviewer Update
18 May 2021, 11:43I still havent received my paid up letter???
rR
rozanne R's update18 May 2021, 11:43
Reviewer Update
I still havent received my paid up letter???
