MM
Michael M
1 reviews | Active since Nov 2019
20 Nov 2024, 16:49
Poor client service
I have settled my account in full and awaiting a letter stating that the account has been settled in full. I don't get a reply on any of their platforms or emails I send to them regarding this matter. They still keep on phoning me every day asking for payment, even though I tell them the account has been settled.
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Brooks and Luyt's replyOfficial
21 Nov 2024, 15:48Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply21 Nov 2024, 15:48
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team