AG
Annelize G
1 reviews | Active since Mar 2013
30 Apr 2025, 08:57
Please update your "records".
Please, please update your so called "records". You have been harrassing me to make an arrangment with you for my FNB loan. You have told me to make payment within 48hours. Your sent email looks like a **** mail, it might be, I dont know. Your records are NOT up to date as I HAVE been making payments on my FNB account since last year, just not to your company. My arrangement is in place, just not with your company, Im making payments, just not too your company. *** Please stop harassing me.
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Replies (1)Brooks and Luyt's replyOfficial
07 May 2025, 07:45Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Brooks and Luyt's reply07 May 2025, 07:45
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team
