ZJ
Zandalee J

1 reviews | Active since Jun 2022

08 Jun 2022, 11:46

PLEASE ASSIST ME - MTN contract handed over to Brooks and Luyt

Can anyone please assist me .. since 2019 I've been struggling to sort out my account, it is paid in full but no allocations has been made, i can't get a personal or home loan due to this. I've been begging for assistance and don't know who to contact anymore. I'm doing everything in my power but Brooks and Luyd never assists or call me or anything, and why do they refuse to give me documentation on my own account??

0
Replies (3)
Brooks and Luyt
Brooks and Luyt's reply08 Jun 2022, 15:48
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
ZJ
Zandalee J's update08 Jun 2022, 16:18
Reviewer Update
Good day

I received a call but missed it

Please contact me again or via email
I also send a few email to you with all the documents needed for allocation
Brooks and Luyt
Brooks and Luyt's reply09 Jun 2022, 08:15
Official
Good day

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further  assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards