pM
portia M

1 reviews | Active since Nov 2014

11 Jan 2016, 10:24

Payments not updated with the credit bureau

Hi<br> <br> I made an arrangement with Brooks and Luyt for my Absa Credit card account but my payments are not updated with the credit bureau. This makes me look bad whenever I need to apply for credit and I need my name to be cleared<br> <br> Regards

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply12 Jan 2016, 07:59
Official
Hello spanisheyez,

We refer to the complaint received on 11 January 2016 and hereby confirm that we act on behalf of ABSA Bank.

We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.