PAYMENT ARANGEMENT
<p>Good day my account was handed over to brooks & luyt and when they started calling me about last year some time i told them that i will be paying R1500 every month i have not skiped a payment and they said it is fine now they call me to say i have to pay more they need my bank account statement and or settel this account this was not what was agreed on from the start i am paying my account and i dont need to be harrassed by consultants the whole time!!! i have not signed any documants with them to say my payments will increase or anything this is horible that they keep hassiling you when you do pay and dont skip payments!!!!!!!!!!!!!! </p>
We refer to the complaint received on 20 January 2017 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 20 January 2017 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.