Pathetic Automated responses to complainants.

Your responses are pathetic, they are all automated.

See below all their responses to complaints

Official business reply

We refer to the complaint received on 05 October 2018 and hereby confirm that we act on behalf of Edcon. We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation. We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Official business reply

We refer to the complaint received on 11 October 2018 and hereby confirm that we act on behalf of Standard Bank. We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation. We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

Official business reply

We refer to the complaint received on 04 October 2018 and hereby confirm that we act on behalf of Capitec Bank. We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation. We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

They have not responded to MY COMPLAINT but I know it it will be as follows;

Official business reply

We refer to the complaint received on 11 October 2018 and hereby confirm that we act on behalf of First National Bank. We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation. We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.