Pathetic and unfair call centre agents with reckless attitudes and no respect.

This morning in a critical meeting I get two calls from this number which I ignore and divert to my voicemail, the person continues to call despite this. The third call comes through......

I quickly step out to answer the call as perhaps its a family member in an emergency.

Your call centre agent identifies himself and I explain I am in a critical meeting and will be in said meeting for most of the day. I then explain that I am paying what I can for the time being and will continue to do so until my financial means change.

He is not happy with this response obviously and continues to try and waste my time. I advise that I will refer this situation tp both his manager and as well as the oumbudsman. His response is: "you will not win the case".

I end the call and go back into my meeting.

I note during the brief break at 10h15 that hes tried to call again whilst knowing I am IN a MEETING.

I want a manager of Brooks and Lyt to personally make contact with me after 16h30 TODAY.

Failure to do so will result in my personal attorney getting involved.

Further more, this critical meeting I am involved with pertains to my new employment following my recent retrenchment which Brooks & Lyt was made aware of.