ZN
Zintle N
1 reviews | Active since Sept 2012
23 Jun 2015, 09:47
Pathethic customer service
Good day,<br> <br> I have been trying to get hold of somebody from this place to no avail. You hold & hold until your airtime gets finished. All I keep getting without fail are sms reminders to pay. I've been paying since I do not remember. I have never received a statement, how do you monitor your payments without a statement. You do not even get a balance amount on that monthly sms just so you know where you are. What kind of business are you people running there you cannot be reached by customers.<br> <br> Please urgently assist with my statement.
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Brooks and Luyt's replyOfficial
23 Jun 2015, 10:30Hello Ziintle,
We refer to the complaint received on 23 June 2015 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 23 June 2015 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
Brooks and Luyt's reply23 Jun 2015, 10:30
Official
Hello Ziintle,
We refer to the complaint received on 23 June 2015 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 23 June 2015 and hereby confirm that we act on behalf of ABSA Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.