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Mukondeleli M

1 reviews | Active since Aug 2022

21 Nov 2022, 12:04

Paid up letter -Delay-Brooks and Luyt

I have paid up my account in July , and I have being waiting for the paid up letter its been 4 months now, I’ve made several calls apparently the delay is with the administrators. This is bad service and horrible.

0
Replies (1)
Brooks and Luyt
Brooks and Luyt's reply22 Nov 2022, 08:19
Official
Good day, 

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly

Kind Regards,
Customer Care Team.