wL
winston L
1 reviews | Active since Jan 2014
15 Aug 2022, 10:30
ongoing ********* behaviour
Still no resolution to their errors made. They acknowledge the error on their side, but want me to pay for it. I am awaiting their response for repeated requests for complaints resolution escalation, which they are, by law, required to provide, but deny that they need to provide. This is a law firm, that does not know the CPA???
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Replies (3)0
Replies (3)
Brooks and Luyt's replyOfficial
16 Aug 2022, 10:51Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Brooks and Luyt's reply16 Aug 2022, 10:51
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
wL
winston L's updateReviewer Update
18 Aug 2022, 09:53THE INCOMPETENCE CONTINUES!!! Several different apologies and excuses have been provided by different consultants, but i am expected to pay extra for your lies, incompetence and poor administraton...NO...Still no resolution to their errors made. They acknowledge the error on their side, but want me to pay for it. I am awaiting their response for repeated requests for complaints resolution escalation, which they are, by law, required to provide, but deny that they need to provide. This is a law firm, that does not know the CPA???
wL
winston L's update18 Aug 2022, 09:53
Reviewer Update
THE INCOMPETENCE CONTINUES!!! Several different apologies and excuses have been provided by different consultants, but i am expected to pay extra for your lies, incompetence and poor administraton...NO...Still no resolution to their errors made. They acknowledge the error on their side, but want me to pay for it. I am awaiting their response for repeated requests for complaints resolution escalation, which they are, by law, required to provide, but deny that they need to provide. This is a law firm, that does not know the CPA???
Brooks and Luyt's replyOfficial
19 Aug 2022, 08:04Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Brooks and Luyt's reply19 Aug 2022, 08:04
Official
Good day
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.