numerous calls

I am grateful that I received a discount from woolworths and made an agreement of 3 months to pay my loan account and my store account. My loan account I paid via eft and the last payment was made in the 1st week of December. When I called and requested a paid up letter I was advised it takes 7-14working days. The store card account was split over 3 months. Eish if I knew the hassles I would have with the store card I would have paid that via eft as well. Before each debit order I would receive 5 calls the day before and on the day of the debit order and 5 to 7 sms to remind me about payment. So this went on for October and November. I kept quiet as I suppose it's a process. My final debit order was requested last week when a collection agent contacted me. The debit never ran. I got an sms Friday to say the debit will run of 15th Dec however the debit only ran on 18th Dec. So the account is now paid up. Guess what I received 3 calls on my cellphone which I didn't answer. I then called in to the call center and David confirmed that my account was paid up..very nice guy and he said he will try and deactivate the number and request my paid up letter. Then I GET ANOTHER CALL ON MY LAND LINE. WHEN I GOT TO THE PHONE THE GUY SAID OH I SEE YOUR ACCOUNT IS PAID UP AND I'LL REQUEST THE PAID UP LETTER. AT 16.55 I RECEIVED ANOTHER CALL ON MY CELL AND IGNORED IT and when i called it was brooks and luyt attorneys. I COMPLAINED PREVIOUSLY ABOUT THIS. PLEASE HAVE MY NUMBER REMOVED. I don't want a sad excuse and a call. I want my number removed and my paid up letter.

Regards Hawa