NM
Nombali M
1 reviews | Active since Feb 2020
02 May 2023, 10:20
NONSENSE
Terrible service I settled my wesbank account in February but I am still getting annoying emails and sms's to settle my account , this debt is affecting my credit score as it is still showing us outstanding I called this morning and spoke to Tebogo he confirmed my account was settled but he said he was transferring my call then proceeded to hang up . PLEASE FIX THIS MESS NOW FIX MY CREDIT SCORE AND STOP SENDING ME EMAILS AND SMS'S .
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Replies (1)
Brooks and Luyt's replyOfficial
05 May 2023, 10:18Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
Brooks and Luyt's reply05 May 2023, 10:18
Official
Good day,
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.
Please accept our apology for any inconvenience and frustration caused.
Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team.