RW
Roan W

1 reviews | Active since Jul 2017

07 Jul 2017, 09:57

Non-stop calls

<p>Payment arrangement in place, they apologised for spam calls and then start spam calling me an hour later. </p> <p>Getting on average 6 calls EVERY DAY.</p> <p> </p> <p>I work in a call centre and this is unacceptable.</p> <p> </p> <p> </p> <p> </p>

0
Replies (5)
Brooks and Luyt
Brooks and Luyt's reply07 Jul 2017, 10:07
Official

We refer to the complaint received on 07 July 2017 and hereby confirm that we act on behalf of Standard Bank.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.

RW
Roan W's update07 Jul 2017, 10:17
Reviewer Update

DO NOT call me, communicate via email.

RW
Roan W's update07 Jul 2017, 11:08
Reviewer Update

And another call...

RW
Roan W's update07 Jul 2017, 13:53
Reviewer Update

And again...

RW
Roan W's update07 Jul 2017, 14:01
Reviewer Update

And another call, now telling me no arrangement was made. Sheer incompetence.