KM
Kari-anne Myburgh

1 reviews | Active since Nov 2016

15 Nov 2016, 14:55

Non Existent Service & Harassing sms's

<p>I have been receiving text messages from Brooks and Luyt for a few months now regarding an outstanding Woolworths account. I do not have nor have I ever had a Woolworths account. I have made contact via email and responded to their text messages several times to find out who may have put my number, which I have had for 14 years, as the contact number for the account. I have yet to receive a response. I am getting very annoyed with the harassment and would really like closure AND my number to be removed from their listings. I am glad there is a platform such as this to get someones attention.</p>

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply15 Nov 2016, 15:32
Official

We refer to the complaint received on 15 November 2016 and hereby confirm that we act on behalf of Woolworths Financial Services.

We further confirm that the matter has been escalated to the manager overseeing the respective portfolio for investigation.

We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.