No response - no one answers - no assistance!

Item: Brooks and Luyt
Rating: 1
Author: Jacques H

I have been trying for days on end to get through to them and only get an automated response saying the person at extension 9001 is on the phone. I have phoned ***, ***, *** and get the same message over and over. I am trying to find out what my balance is to settle the account. I have now tried e-mails and whatsapp and yet again get an automated response. How are we supposed to settle our accounts and get paid up letters!!!!!!

Helpful (0)

Replies (1)

Brooks and Luyt's replyOfficial

22 Jan 2021, 10:08

Good day

Thank you for bringing this matter to our
attention and kindly accept our apology for any
inconvenience caused.

Please be advised that this has been escalated to
the relevant department for further assistance and someone will be in contact
as soon as possible.

Kind Regards

Brooks and Luyt's reply22 Jan 2021, 10:08

Official