1 reviews | Active since Oct 2009
No response and assistance
Good day i had a telephonic discussion with a consultant siphiwe mazibuko and made payement arrangements with him he also advised i would receive reminder notifications. I have now received a section 129 (i) notification after i made a credit arrangements. i have tried to call their offices and i am kept on hold for ages and do not get throgh to a consultant. i have left a messsage with Hidla at reception to ask simphiwe to contact me so the matter can be cleared up and i hope i can get feedback from them asap. I have emailed the followng peoaple aswell in hopes of getting assistance. [Email Removed] [Email Removed] [Email Removed] [Email Removed] says the consultants do not have emials and they cannot sms or receive calls what kind of callcentre is this, i think it is pathetic of standard bank to use a company like thiswho does not follow the consumer protection laws.. Hopefully i will get feedback asap
We refer to the complaint received on 18 June 2015 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.
We refer to the complaint received on 18 June 2015 and hereby confirm that we act on behalf of Standard Bank.
We further confirm that the matter has been escalated to our Attorney overseeing the respective portfolio for investigation.
We will be in contact with the complainant in an attempt to resolve the issue and trust that this matter will be resolved amicably.