HR
Hellen R

1 reviews | Active since Jan 2019

08 Jul 2025, 16:49

No Response

I have been paying for a Loan that was taken through Capitec in 2012. It is over 10 years and this amount increases rather than decreases. This is what the banks are tormenting poor consumers to be tied up in debts paying for interest whereas i know the loan was paid off many years ago. After that they hand over to Brooks. I have been asking for information pertaining to this loan to enable be to escalate this issue legally and more than 3 months i have not been assisted. This is despicable

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Replies (1)
Brooks and Luyt
Brooks and Luyt's reply09 Jul 2025, 09:42
Official
Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance, and someone will be in contact as soon as possible so that we can rectify this matter accordingly.

Kind Regards,