No proof of payment received.

Item: Brooks and Luyt
Rating: 1
Author: david R

I mada a payment to my ABSA credit card direct to ABSA. Brook and Luyt telephonically adviced me that i did not make any prior arrangement in connection of my direct payment to ABSA thus they do not want to give me proof of payment and or a current statement that indicate ny R,3000 payment made on 17-08-2023. This company deserve less than one star. Worst company and poor telephonic manners.

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Replies (1)

Brooks and Luyt's replyOfficial

11 Sept 2023, 11:38

Good day,

Please accept our apology for any inconvenience and frustration caused.

Please be advised that this has been escalated to the relevant department for further assistance and someone will be in contact as soon as possible so that we can rectify this matter accordingly.
Kind Regards,
Customer Care Team

Brooks and Luyt's reply11 Sept 2023, 11:38

Official